FAQs & Troubleshooting
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Mass production and flexibility combined in ONE machine
Information
Overview
Specifications
Basic Specs
Printing Method
Digital direct to garment printing
Machine Size
1780mm x 1300mm x 1210mm (with stand)
Machine Weight
appox. 165kg, include Platen, not include stand
Platen Sizes
Maximum Print Size is 16” x 21” / 40,6cm x 53,3cm For a list of all available platen sizes, contact a Brother DTG Specialist.
Included Platen Size
14” x 16” (35,6cm x 40,6cm)
Ink Type
Water-based innobella inks
Ink-Head Type
On demand piezo head
Number of Ink-Heads
2 print heads / 8 ink channels
Print Resolution
1200 dpi x 1200 dpi
Print Mode
Single or double for CMYK. Underbase and highlight for white.
Data output
Printer driver (USB, File output)
Power supply
AC 100V-240V, 50/60Hz ± 1Hz
Power consumption
0.8A(average) (Reference: 0.4A - during circulation)
Ink cure
Heat press machine can be used at 356°F (180°C) and 35 seconds duration. For higher volume production, a conveyor oven is recommended to be used at 320°F (160°C) for three and a half minutes. Time and temperature may vary depending on which manufacturer's dryer is used.
Pre-treatment
Before printing, apply pre-treatment using either a manual or automatic device and then dry garment using a heat-press, being sure to follow all manufacturer's instructions. Pre-treatment is necessary for white ink.
Software
Supported OS
Windows 8.1(32 bit/64 bit), Windows 10(32 bit/64 bit), macOS® 10.14 Mojave, macOS 10.15 Catalina
Interface
USB2.0, LAN(10 BASE-T, 100 BASE-TX), USB Flash Memory(Under 32GB, FAT32 format)
Driver operating conditions
2GHz CPU (minimum recommendation) 4GB RAM
Display resolution
XGA(1024x768) (minimum recommendation)
Recommended applications
Adobe® Photoshop CS6/CC, Adobe® Illustrator CS6/CC,CorelDRAW® 2018/2019 (Windows) GTX Grpahics Lab
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